Invoices & statements
Questions about an invoice line, balance, due date, customer name, property address, or a replacement copy.
Serving Fairfield County, Connecticut
Billing help
Send billing questions to the dedicated Kennedy inbox so the team can match your message to the correct customer, property, and document.
Billing request
Identify the document and tell us what needs clarification. The request goes directly into Kennedy's billing queue.
Billing can help with invoice questions, payment confirmation, receipts, deposits, credits, and copies of billing documents. Questions about adding or changing project work should go to Quotes or Support, depending on the project stage.
Billing assistance
Questions about an invoice line, balance, due date, customer name, property address, or a replacement copy.
Payment-status questions, receipt requests, and help matching a payment to the correct invoice.
Questions about recorded deposits, approved credits, billing adjustments, and how they appear on your account.
A few identifiers let the team research the question without an unnecessary email exchange.
Do not send complete credit-card numbers, bank-account numbers, passwords, or other sensitive payment credentials by email.